All Industries & Services
Desktop Testing
Mobile Testing
Expert Video
Review
Bespoke
Collaboration
Speed & Security
What is an Expert Usability Review?
it's an assessment of your website, online service or app conducted by a usability professional. This process is essential for small business owners, particularly those with online services, a Shopify site or a new app idea, to ensure your digital presence is user-friendly and effective.
You can think of it a bit like proofreading your site or app to check for common design mistakes and opportunities for improvements that will:
Reduce customer confusion
Prevent customer drop-offs
Boost customer engagement
​​What Do I Do?
​​
-
Evaluate User Experience: I examine your site or app from a user's perspective, identifying potential issues that could hinder their experience. This includes navigation, layout, design, and overall functionality.
-
Identify Likely Pain Points: By going through your site or app, I pinpoint areas where users are likely to face difficulties or become frustrated. This could be anything from confusing menu structures to non-intuitive checkout processes.
-
Provide Actionable Recommendations: After the review, I compile a summary list, or a full report, of the identified issues, alongside practical suggestions to improve the site or app's usability and design. These recommendations will include some clear and actionable next steps, helping you implement immediate and impactful changes.
-
Initial Accessibility Review: Every package will include a basic accessibility audit to asses some obvious issue areas and solutions for meeting international digital design standards that support the needs of people with impairments and differences in abilities. Please note that getting a more comprehensive WCAG compliance assessment, to work towards, is advised.
​
Who Am I?
​​
​I am a user experience researcher and usability professional. I have over 10-years industry experience working to improve the usability, and overall user experience, of diverse digital products from the likes of: Microsoft, BBC iPlayer, Sky, B&Q, Adidas, The Telegraph, Pokémon GO, and Candy Crush
​
_edited.png){kind=logo}
Standard Usability Review
GBP £
150
By a UX Professional
Up to 2-days delivery
Review on either mobile or desktop
20-30 min video commentary
Summary list of key findings
General design recommendations
Standard
Standard Usability Testing
With Real Users & Customers
...coming soon
Standard
Extended Usability Review
GBP £
200
By a UX Professional
Up to 4-days delivery
Review on either mobile or desktop
20-30 min video commentary
* Report of key findings
* Screenshots of usability areas
General design recommendations
* Best practice design examples